TradeMatch LLC ("TradeAlign," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use the TradeAlign platform at tradealign.me.
1. Overview
TradeAlign is a B2B social commerce platform. The information we collect helps us match businesses, improve our services, and maintain platform integrity. We do not sell your personal data to third parties.
2. Information We Collect
Information you provide directly:
- Account registration data: name, business email, password
- Business profile: company name, industry, location, description, products
- Communications: messages sent through the platform, RFP submissions
- Payment information: processed securely via our payment processor (we do not store card numbers)
- Support requests and feedback you submit
Information collected automatically:
- Usage data: pages visited, features used, search queries, time spent
- Device and browser information: IP address, browser type, operating system
- Cookies and tracking technologies (see Section 7)
- Log data: access times, referring URLs, error reports
Information from third parties:
- If you sign up with Google, we receive your name and email from Google
- Public business registry data used to verify business legitimacy
3. How We Use Your Data
We use the information we collect to:
- Create and manage your account and business profile
- Power AI partner matching and search ranking
- Display your profile and products to other platform users
- Process payments and manage subscriptions
- Send product updates, feature announcements, and support communications
- Detect and prevent fraud, abuse, and policy violations
- Improve platform features and user experience
- Comply with legal obligations
We do not use your data for advertising targeting on third-party platforms.
4. Sharing Your Data
We share your data only in these circumstances:
- With other platform users: Your business profile, product listings, and public posts are visible to registered TradeAlign users
- Service providers: We use third-party vendors for hosting, payments, email delivery, and analytics — under strict data processing agreements
- Legal requirements: When required by law, court order, or to protect the rights and safety of TradeAlign or others
- Business transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users
5. Data Retention
We retain your account and profile data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law (e.g., transaction records for tax purposes, which may be retained for up to 7 years).
Anonymized, aggregated data derived from your usage may be retained indefinitely for platform improvement purposes.
6. Security
We implement industry-standard security measures including:
- TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Regular third-party security audits
- Role-based access controls for internal staff
- Incident response and breach notification procedures
No system is 100% secure. If you believe your account has been compromised, contact us immediately at security@tradealign.me.
7. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. Categories of cookies we use:
- Essential: Required for platform operation (login sessions, security tokens)
- Functional: Remember your preferences and settings
- Analytics: Understand how the platform is used to improve features
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
8. Your Rights
Depending on your location, you may have the right to:
- Access a copy of the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data ("right to be forgotten")
- Restrict or object to processing of your data
- Data portability — receive your data in a machine-readable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, email privacy@tradealign.me. We will respond within 30 days.
9. International Transfers
TradeAlign is operated in the United States. If you access the platform from outside the US, your data may be transferred to and processed in the United States. We rely on Standard Contractual Clauses and other appropriate safeguards for international data transfers.
10. Children's Privacy
TradeAlign is a B2B platform intended for business users aged 18 and older. We do not knowingly collect personal data from minors. If we learn we have received data from a minor, we will delete it promptly.
11. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Privacy email: privacy@tradealign.me
- Security issues: security@tradealign.me
- Mailing address: TradeMatch LLC, United States